Wednesday, May 6, 2009

Green Dot Scam

Winning the $100 prize at the talent show has given me the opportunity to add one more thing to the long list of things that I hate: The Green Dot Visa Prepaid Card. I don't even have the card yet, because I am supposed to "activate" it before they mail me my debit card (in 7-10 business days).

The instructions state that I can activate online OR by calling 1-866-443-6227. However, after completing the long, tedious activation process online (they even made me give me social security number!), the website informed me that I have to call 1-866-443-6227 to "complete" my activation. So I called this number and the automated voice-recognition computer answered me and told me my name was "Ooh!" even though I said my last name is L-O-H. I hung up when I realized that it was just asking me the same exact questions as the online activation, forcing me to do the entire process all over again.

So if the instructions said activate online OR by phone, why did the website want me to call the phone number even after I finished online activation? Why does the process of claiming my money take longer than it's worth? I am beginning to think that this is all a big scam. I have temporarily given up on redeeming my troublesome $100 prize.

As expected, google yielded some satisfying results of others who hate Green Dot:
http://www.lockergnome.com/tuxedojericho/2007/11/04/greendot-more-like-scamdot/
http://www.howardforums.com/archive/topic/1048788-1.html

On a lighter note, the shirt that I won, which says "Most Talented Berkelean in Unit 1," is quite awesome.



Edit: I finally received the card. But today I found out that someone had secretly signed me up for "premiere membership." I have not used the card at all but my balance is now down to $70.10, from the original 100 dollars. This "premiere membership" is nothing that any sane person would ever purchase, so obviously the workers there are instructed to sign every customer up for it, even though I decidedly refused EVERY special offer.

Consider this: Someone put 100 dollars onto a card as a gift for me, for winning the talent show. Now, only 70 dollars remain. 30 dollars have already been STOLEN by the company.

I believe that the company is made of highly sophisticated scammers. It offers services identical to most debit cards, but they slowly steal your money with secret fees. I do not believe they are affiliated with VISA, although they stamp their cards with the VISA logo. It is impossible to sue them because they are a rogue company with no known location (only a P.O. box).

I will be contacting customer service soon and hopefully resolve this problem. I doubt it will work, though, since their primary objective is probably to steal social security numbers and money.

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